Jamie Alfonso, PHRca, Director, Human Resources Partner, for CharterSAFE, has almost 20 years of human resources experience supporting California schools and public agencies. Jamie provides HR consulting, and the CharterSAFE risk management team actively seek to educate and train members on best practices for safety and risk management. Jamie’s strong leadership in personnel management, employee benefits, HR strategy, and expertise in school finance and operations, is demonstrated in her previous role as CBO having earned USC’s School Business Management Certificate and a degree in Business Administration. Jamie offers a collaborative, solutions-driven approach to supporting charter schools and their teams.
Employee performance issues rarely appear overnight. They build over time due to unclear expectation…Employee performance issues rarely appear overnight. They build over time due to unclear expectations, limited coaching, and competing leadership priorities. This interactive session helps charter school leaders and HR professionals shift from reactive discipline to proactive employee onboarding and management.
Drawing on real-world case studies and leadership coaching strategies, this session will guide participants through common scenarios that escalate into ones needing formal corrective action and unpack what could have been done earlier to change the outcome. Participants will explore practical tools for setting clear expectations from day one, cultivating internal motivation, delivering timely feedback, and supporting employee growth while balancing the realities of school leadership.
The session blends CharterSAFE’s HR risk management perspective with leadership coaching practices focused on clear, direct communication that moves schools from constantly holding employees accountable towards everyone taking personal ownership and responsibility. Participants will have opportunities to reflect on their own challenging situations and apply a structured framework to identify early warning signs and intervention strategies.
Designed for both HR professionals and executive leaders, this session provides actionable approaches to reduce risk, improve employee performance, and strengthen workplace culture before issues reach the point of discipline or termination.
